Frequently Asked Questions

What can I shop online?

The current online collection includes one 11-seater sofa set. More products can be added later; contact us about other furniture and home enquiries.

Where is delivery free?

Delivery within Riyadh is free. For another city, contact us for a distance-based quote before paying.

We confirm the delivery schedule with each customer before dispatch.

Do the displayed prices include VAT?

Yes. The sofa price shown on the site includes 15% Saudi VAT.

How can I pay?

Cash on delivery, bank transfer, Tabby and Tamara are enabled. Available methods and provider eligibility are shown at checkout. Review the final order details before paying.

How can I track an order?

Use the Track Order page with your order number and billing email, or sign in to My Account.

How do I request a return or report a problem?

Contact us with your order number. The Returns and Refunds and Warranty Information pages explain the process and applicable rights.